Q. I want to use it tonight, how can I do that?
A. If you have the voucher in hand you can use it tonight.
Q. How long will it take to get the vouchers?
A. It takes 7 - 10 business days to receive the voucher through the mail.
Q. I ordered my voucher and it has not come in the mail. What do I do?
A. Call NeoFill Fulfillment Center at 866.311.9806 to inquire.
Q. I received multiple e-mail confirmations and confirmation numbers. What does that mean?
A. For each order, you will receive a confirmation number.
Neofill is the credit card processor and vouchers distributor- please contact the friendly staff at Neofill with any customer support questions you may have Toll Free at 1-866-311-9806.
Neofill (Northeastern Ohio Fulfillment Center)
650 S. Prospect Ave.
Hartville, Ohio 44632